Property maintenance coordination
The property doesn’t wait for the owner to come home.
A drip, a failed light, a window that will not close, a section of garden that has started to obstruct the path: these do not pause because the owner is elsewhere. Coordination is how they get from “seen” to “decided” to “attended”.
- Issue observed Something visible is noted during a visit or reported by the owner.
- Owner informed City Root tells the owner what has been seen, without treating it as a diagnosis.
- Action agreed The owner decides whether work should be taken forward.
- Contractor coordinated An appropriately competent contractor is arranged where the work requires one.
- Authorised access Attendance is scheduled under the access the owner has authorised.
- Work attended The contractor carries out the agreed work. City Root does not certify that work.
- Owner updated A visible completion update is provided where that follow-up has been agreed.
Categories that may be coordinated, subject to agreed scope and an appropriately competent contractor where required:
- Plumbing
- Heating
- Electrical
- Glazing
- Locks
- Roofing
- Decoration
- Garden
- Cleaning
- General property maintenance
How approval works
City Root does not instruct specialist work on a guess. The owner hears what was seen, in ordinary language. If they want a plumber, electrician, heating engineer, roofer, glazier, locksmith, decorator, cleaner or gardener, an appropriately competent contractor can be coordinated where required.
Contractor pricing is the contractor’s. Availability varies. City Root does not certify workmanship and does not absorb the contractor’s warranty.
Next: contractor access, reporting, enquiry.
Continue the care
Who looks after the property when you’re not there?
Tell us about the property, how often it is occupied, the type of oversight you require and any maintenance, access or seasonal-care requirements.